Inkwoven Support

Inkwoven is a notebook for iPad and iPhone whose pages answer your handwriting. If something isn't working, or you have a question this page doesn't answer, write to us — a person reads every message.

My page didn't answer. Why?

Three usual reasons. You may be offline — the page needs a connection to compose a reply, and will say so quietly in the top margin. You may have used the day's free answered pages — every Book is free with a few answered pages each day, and Inkwoven Plus removes the limit. Or the pen simply hasn't rested yet — the page waits for a natural pause in your writing before it drinks the ink.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open Settings › your name › Subscriptions on your device to manage, cancel, or change plans. Cancelling keeps Plus active until the end of the paid period. To restore a purchase on a new device, use Restore Purchases on the paywall or in the app's Drawer.

How do I delete or export my pages?

Open the Drawer. Export saves your pages as PDF or text; Delete all pages tears out every page in every Book, immediately and unrecoverably. You can also tear out any single page from within a Book.

Is my writing private?

There is no account, no ads, and no tracking, and your pages live on your device. To compose a reply, a snapshot of the page you just wrote is sent securely to the AI services that generate the answer, identified only by a random device token. The full story is in the privacy policy.

Who writes the replies?

Everything the page writes or draws is fiction composed by AI — the notebook says so plainly on its very first page. It is not advice, and never a substitute for a human hand. If your writing suggests you are in real distress, the notebook sets the fiction aside and shows you real resources instead.